Privacy policy

This Privacy Policy describes how CaseArtWork (caseartwork.com) collects, uses and shares your personal information when you visit or make a purchase from our store.

Information we collect
When you visit the store, we may automatically collect certain information about your device, such as your browser type, IP address, time zone and some of the cookies installed on your device. As you browse, we may also collect information about the pages or products you view, the websites or search terms that referred you, and how you interact with the store.

When you make a purchase or attempt to make one, we collect the information you provide, such as your name, billing address, shipping address, email address, phone number and payment information.

If you sign up for our emails or contact us, we collect the information you choose to share with us.

How we use your information
We use the information we collect to:

  • Process and fulfil your orders, including arranging shipping and sending order confirmations and updates.
  • Communicate with you and respond to your questions.
  • Send you marketing emails, if you have agreed to receive them.
  • Screen orders for potential risk or fraud.
  • Improve and optimise our store.

Sharing your information
We share your personal information with third parties only as needed to run our store and fulfil your orders, for example the platform that hosts our online store, payment processors and shipping carriers. We may also share information to comply with applicable laws and regulations, to respond to lawful requests, or to protect our rights.

We do not sell your personal information.

Cookies
Our store uses cookies and similar technologies to remember your preferences, keep items in your cart and understand how the store is used. You can control cookies through your browser settings. Disabling some cookies may affect how the store works.

Marketing emails
If you subscribe to our emails, you can unsubscribe at any time using the link at the bottom of any email, or by contacting us.

Data retention
We keep your order information for as long as we need it for our records, unless and until you ask us to delete it, subject to any legal obligation we have to retain it.

Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, to ask us to correct or update it, or to ask us to delete it. To make a request, please contact us using the details below.

Children
Our store is not intended for children, and we do not knowingly collect personal information from them.

Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. Any changes will be posted on this page.

Contact us
If you have any questions about this Privacy Policy or how we handle your information, please email us at support@caseartwork.com.